German support specialist - full remote in Greece
Customer Support Specialist – German speaker (Remote in Greece)
Project: Scalable Capital - banking
Location: Athens, Greece (remote work within Greece possible)
Start Date: 14 July 2025
Work Type: Full-time or Part-time
Languages: Native-level German (C1+), English (B1–B2)
Scalable Capital is one of Europe’s leading digital investment platforms, offering innovative solutions for private investors. From automated ETF portfolios to self-directed trading, Scalable Capital helps clients manage their finances efficiently and transparently.
They are expanding the Client Success Team in Greece and looking for German-speaking Customer Support Specialists to deliver support and service across multiple channels.
Your Main Responsibilities:
- Provide Tier 1 support via email, chat, and phone
- Assist with account and billing updates
- Support users with platform navigation and data explanation
- Collaborate with internal teams and escalate complex queries when needed
- Adapt to multiple tools and product lines as needed
Who You Are:
- High level of the German language (C1/C2 or native)
- Proficient in English (B1–B2)
- Comfortable using digital platforms
- Interested in finance, stock markets, or personal investing is a plus
- Able to work rotating shifts between 09:00–21:00, Monday–Sunday
- Have a clean criminal record
What We Offer:
- Competitive salary and bonuses (14 months salary)
- Structured onboarding paid
- Remote work possible
- Relocation support: Paid flight to Greece, Taxi pick-up from the airport, 4 weeks of company-paid accommodation
- Flexible scheduling, part-time options available
- Work with a leading European fintech company
- Access to continuous training and development
Ready to apply?
Send your CV to info@globalcareerrecruitment.com
We look forward to welcoming you to the Scalable Capital team!
- Department
- Customer Service
- Role
- Customer Service Agent
- Locations
- Athens, Greece, Chania, Greece
- Remote status
- Fully Remote
- Employment type
- Full-time
About Global Career
With a passion for creating meaningful career paths, we work dedicatedly across sectors and borders to meet the needs of both companies and professional ambitions. We connect the right talents with future opportunities in international businesses. Global Career ApS is driven by a commitment to helping companies build strong teams while supporting candidates in realizing their full potential and, not least, their dreams. Our expertise ranges from meticulous recruitment to tailored consultancy services, and we take pride in delivering results-oriented solutions. We believe that diversity enriches workplaces. Our approach is characterized by professionalism, transparency, and respect.
Welcome to Global Career ApS, where we not only shape careers but also the future of successful collaborations.
German support specialist - full remote in Greece
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