• Position: Customer Service agent 
• Location: From the office in Chania, Crete, Greece – HOUSING INCLUDED!
• Working hours: Full-time
• Start date: ASAP

About the position:
Are you passionate about helping others and delivering a great experience to people who need your assistance? Do you want to work for an international company that provides customer service for some of the most prestigious brands in the world? You will be part of a competent Skandinavian team in an international environment and can add international work experience to your CV. We are looking for a dedicated and service-oriented customer service representative who can help us deliver a great experience to our customers.

Your tasks:

- Answer phone calls, emails, and chat inquiries from Danish customers and provide professional assistance in Danish

- Handle customer inquiries regarding products, services, warranties, and maintenance

- Resolve customers’ issues quickly and efficiently while ensuring high customer satisfaction

- Advise customers on product features and benefits, and help them make informed decisions

- Participate in training sessions to stay updated on new products, services, and company policies

- Contribute to a positive work environment and collaborate effectively with your colleagues

Qualifications:

- Strong communication skills in Norwegian, both written and spoken

- English skills at a level that allows for professional communication

- Experience with customer contact is an advantage, but not required

- Problem-solving oriented, with the ability to handle stressful situations calmly and professionally

- Technical knowledge is a plus, but not required

- Ability to work independently as well as part of a team

- Flexibility and willingness to learn and adapt to new procedures and policies

- Open to a new culture

We offer:

- An exciting and challenging role in an international company

- Competitive salary + good bonuses + 14 annual salaries

- Relocation package: flight, airport transfer, and housing for the entire employment period in Crete

- Opportunities for professional and personal development

- A supportive and dynamic work environment with dedicated colleagues

- A fantastic opportunity to work with world-renowned brands in an international environment in Greece

- Fully covered employment contract with social and health insurance

- You will develop and refine your soft skills and communication abilities while learning to communicate clearly and precisely with different target groups

- This is a full-time position on a 12-month contract.

- Free Greek lessons 

How to apply:
If you are ready to take the next step in your career and become part of our great Skandinavian team, please send your CV to neda@globalcareerrecruitment.com. We look forward to hearing from you.

Global Career values diversity. We encourage all qualified candidates to apply, regardless of gender, age, religion, ethnic background, or other protected characteristics.

Only citizens with a valid EU passport or work permit in Greece can be considered.